Choosing and paying for items

You can pay using major credit and debit cards, including:

  • Visa
  • MasterCard
  • Maestro
  • American Express
  • We also accept payment via PayPal.

If you want to change or cancel your order, please contact us as soon as possible.

As we aim to pack and send orders soon after they’ve been placed, it’s not always possible to cancel an order unless you act quickly. (Don’t worry – you can send back any items you don’t want, subject to our returns policy.)

Sorry, but we don’t currently ship to countries outside of the UK.

The best thing to do is to contact us and tell us what you’re looking for. We will do our best to source what you require.

Please note that we can’t always deliver items that contain pressurised gas or that are particularly fragile.

No. We only sell our home brew equipment and supplies online. This allows us to keep overheads low and pass the savings on to you.

Sure. People often want to know if a piece of equipment will work with their existing home brew setup, or if the item they’ve chosen is right for their needs.

If you send us your question, we’ll do our best to answer it. Please include as much information as possible so we can answer accurately.

Delivery and returns

It depends which delivery option you choose.

  • Free standard delivery. Most orders sent via our free standard service arrive in two to five working days, depending on your delivery location and the size and weight of the order.
  • Express delivery. This is charged at £10.00 per order including VAT. Orders sent using our express service should arrive on the next working day.

If you place your order before 2.30pm on a working day, we will dispatch it that day. If you place your order after 2.30pm, it will not be dispatched until the next working day.

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