Bigger Trading Ltd. t/as 'Jug'N'Funnel' is committed to protecting your online privacy while providing you with the most useful and usable browsing experience possible. While you can use many features of the Jug'N'Funnel.co.uk website anonymously, you are required to provide personal information to gain access to some of our content and services.

How we collect and use personal information

Registering for membership on Jug'N'Funnel gives you access to all the site’s customer facilities and features. The information required is your name, telephone number, e-mail address, and geographic address including country and postal code. Should you wish to purchase from us, we will need to collect credit or debit card information.

We use credit or debit card information to take payment for orders placed by you with us, to refer to in case of query, and [being a business transaction] to preserve in archive as required by law, and as required by our Payment Processors. We use a third-party processor [ProTX] to do this, and we do not retain your card information on our servers.

We use your geographic address as a delivery and/or billing address for goods or services that you have ordered.

We use your telephone number to contact you if we have an urgent query concerning an order that is being processed, or if you have specifically asked us to call.

We use your email address to send any query we have regarding an order that is being processed, and may use it to inform you about the progress of an order through our fulfillment system.

We use your email address to respond to any query that you have made. If any further emails are sent to the email address you have given, they will be related to the original query, or to a follow-up question you have asked.

Newsletters (opt in, opt out permitted at any time)

With your specific and separate approval, we may send newsletter e-mails to notify you about news, offers, important changes to the site, and new services. By default you are NOT subscribed to these newsletters, and you may subscribe or unsubscribe when you create an account or any time you modify your account.

One-off emails on rare occasions, we may send individual emails [not newsletters] to your email address on an individually crafted, personal, one-to-one basis.

We respect that you spend time reading anything we send you, and we do not make uninvited use of your time casually!

Spamming

We do not send marketing-related emails on behalf of third parties.
We do not send our own marketing-related emails if you have selected the option not to receive them.
We do not sell or rent-out our email lists.
We do not buy or rent-in email lists (if no-one bought the lists, spammers would be out of business).

Data protection

We balance the needs of running our business, including complying with data retention laws, with the needs of providing sufficient privacy and security to gain the long term trust of our customers. We do this by diligently striving to improve the security of the browsing experience that we offer and the security of our back-office systems, particularly in the areas relating to transactions.

This work is carried out within the framework of the eight principles of the Data Protection Act 1998. We fully comply with these principles.

How we protect your personal information

All personal data you enter on the Jug'N'Funnel website is encrypted (SSL) that encodes the information before your Web browser sends it to us. The encrypted SSL information is decoded only after it reaches our server, meaning hackers can’t snatch any of your personal information while it is in transit.

Once the data reaches our site, the same state-of-the-art security that we use to guard all of our company’s essential business data protects your personal data as well. The details of this system is commercially confidential, but adheres to good business practice.

How we use cookies

As you probably know, "cookies" are small pieces of information that some Web sites store on your computer's hard drive when you visit them. Like many other Web sites, Jug'N'Funnel may use cookies to identify members so they don’t have to enter a user ID and password upon each visit.

What information we share with third parties

Jug'N'Funnel does not provide any third-party access to your personal information except as follows: We provide access to your personal information to ProTX Ltd., who are our current card authorizers and payment processors.

We may provide access to your personal information to alternative authorizers and/or payment processors, providing that Bigger Trading Ltd. has a formal business arrangement in place with them for this purpose, and that the Financial Services Authority regulates the payment processor concerned under English law.

To facilitate your own attempts to register with our partners or receive offers from select partners as mentioned elsewhere in this policy, we may provide third parties with aggregate statistics about our customers, traffic patterns, and related site information. This data reflects site usage patterns gathered during customer visits to our Web site each month, but it does not contain behavioral or identifying information about any individual member unless that member has given us permission to share that information.

Obtaining your consent

By using our Web site, you give Jug'N'Funnel permission to collect information about the pages served to you as an anonymous user for the purpose of calculating aggregate site statistics. If you register at Jug'N'Funnel, you authorize Jug'N'Funnel to use information you provide to personalize the information we deliver to you and to use your demographic information when calculating aggregate customer data. As a registered member, you give Jug'N'Funnel and our agents permission to send you e-mails related to the subscription e-mail services to which you subscribe.

If you are under the age of 18, you must not provide your name, e-mail address, or any other identifying information without the consent of your parent or guardian, or as otherwise provided for by applicable law. For our part, Jug'N'Funnel does not target minors within advertising campaigns.

Any changes to our privacy policy will be posted on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Finally... Jug'N'Funnel welcomes your questions and comments about our privacy policy. Please contact us using the Contact facility.